Dispatch rules
01
02
03
Cardboard dispatch
Permanent downloads
Direct replacements
Physical paperbacks ship within two business days in sturdy, plastic-free corrugated mailers with tracking numbers emailed upon departure.
Digital ebooks and standalone software licenses deliver immediately upon checkout with persistent, DRM-free links tied to your email.
If a carrier damages your print volume or a hard drive wipes your software build, send your receipt for an immediate free reissue.
Desk correspondence
Send a note
Messages route directly to my personal inbox. Inquiries regarding physical transit, digital license recoveries, or book trade inquiries receive answers within one business day.